By Thys Khiba
Pretoria – The South African Post Office has signed an agreement with the Mail Americas to give online traders much better access into all of Southern Africa, including rural areas.
According to the SA Post Office, this means greater choice, lower delivery charges and faster, simple deliveries and customs clearances, to customers who buy items online.
The agreement between the two, is expected to come into effect on 1 June 2021.
“We want to deliver the kind of service our customers deserve. In fact, our focus is now shifting towards an obsession with the customer,” said Post Office CEO Nomkhita Mona.
Part of the signed agreement is that the SA Post Office will provide distribution services to clients of Mail Americas in the country and subcontinent.
Meanwhile, the SA Post Office confirmed that the Covid-19 pandemic has seen a shift towards eCommerce in Southern Africa. Therefore, with 1500 branches all over South Africa, the SA Post Office has indicated that they are in the right position to give all South Africans access to eCommerce, including those outside cities.
South Africa is still regarded as the regional port of entry for air freight imports, and the SA Post Office – with its sorting centre at OR Tambo Airport – serves as point of entry for mail into the subcontinent.
“Several consignments of parcels from Wish.com, the international online traders, have arrived in South Africa since the agreement between the two companies came into effect. The parcels in the first consignment have been collected by customers, and the Post Office urges customers who receive an SMS requesting collection to collect their parcel from local branch.”
SA Post Office has promised its customers about a difference in the delivery timeframe for the one million items that the Post Office delivers daily.