Postbank Technical Glitch Affects SASSA Grant Beneficiaries’ Access to Funds

by centra
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Sassa postbank postoffice

POSTBANK

The Postbank has recently alerted South African Social Security Agency (SASSA) grant beneficiaries about intermittent technical issues that are hindering their ability to withdraw funds from ATMs and retailers.

This glitch also extends to SASSA Social Relief of Distress (SRD) R350 withdrawals within various retailers.

Postbank post office

In response to this issue, Postbank has assured SASSA grant beneficiaries that their technical teams are working tirelessly to resolve the problem, as they understand the inconvenience and challenges it poses to their valued customers.

Understanding the severity of the matter, Postbank sincerely apologizes to all their customers and promises to provide updates as soon as the technical glitch is resolved, ensuring smoother transactions in the future.

It is important to note that despite these technical difficulties, social grants payments via SASSA Gold Cards at Post Office branches are unaffected and continue to be processed normally. This offers some relief for beneficiaries, as they still have a reliable method to access their funds amidst the ongoing issue.

Postbank recognizes the vital role that these grants play in improving the lives of SASSA beneficiaries, and they are dedicated to ensuring that this technical issue is resolved promptly. By actively working to address the glitch, Postbank aims to minimize the impact on their customers’ daily lives.

 

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