By Thabo Mosia
The Congress of South African Trade Unions (COSATU) has raised concerns over excessive fees imposed by some pension funds on members accessing their savings through the newly implemented two-pot pension system. This system, introduced earlier this year, aims to provide financial relief to workers by allowing partial access to retirement savings in emergencies. However, COSATU has accused certain funds of exploiting the system, prompting an investigation by the Financial Sector Conduct Authority (FSCA).
Since the two-pot system came into effect on 1 September 2024, the South African Revenue Service (SARS) has received an overwhelming 2.2 million applications for withdrawals, amounting to billions of rands. Amid this surge, allegations have surfaced regarding excessive fees charged by certain pension funds, which COSATU has labelled as “unnecessary” and “exploitative.”

COSATU Sounds the Alarm
Matthew Parks, COSATU’s parliamentary coordinator, expressed disappointment during a media briefing, stating, “Most fees have been around R300, but there’ve been a few pension funds that have charged double that amount. And when we have interrogated them and asked, ‘Can they justify it?’, we’re yet to be given a concrete answer.”
Parks highlighted that these excessive charges not only undermine the system’s intent but also disproportionately affect workers already grappling with financial strain. “We need to put some barriers in place,” he said. “Yes, companies must make money, they must employ staff, and fund systems, but it shouldn’t be exorbitant profiteering off workers who are deep in debt or pension fund members who really need to have as much money saved.”
FSCA Investigates
The FSCA has launched an investigation into these allegations, focusing on the fees levied by pension funds on withdrawals made under the two-pot system. The regulator has indicated its willingness to intervene if irregularities are identified.
“Transparency and fairness are at the core of our financial systems,” said an FSCA spokesperson. “We are actively reviewing the charges to ensure that they align with regulatory guidelines and do not exploit the financial vulnerabilities of members.”
NEDLAC Takes Action
The issue has also been escalated to the National Economic Development and Labour Council (NEDLAC), where discussions are underway to address these concerns. COSATU is optimistic that the talks, scheduled to continue over the next two months, will result in a roadmap to ensure fair fee structures.

The Two-Pot Pension System: A Quick Overview
The two-pot pension system was designed to strike a balance between financial relief and long-term savings. Under the scheme:
• One pot allows members to withdraw up to one-third of their savings before retirement for emergencies.
• The other pot is preserved for retirement, ensuring long-term financial security.
The system was welcomed as a progressive step to provide immediate relief to financially distressed South Africans. However, the imposition of high fees by some pension funds has dampened its potential impact.
The Human Cost of High Fees
For many South Africans, the two-pot system represents a lifeline during financial emergencies. Excessive fees, however, diminish the funds available to those in need. Workers using the system often cite medical emergencies, education costs, and debt repayment as primary reasons for accessing their savings.
“It’s disheartening to see that, at a time when workers are already struggling, pension funds are adding to their burden through unjustifiable fees,” said Parks. “This goes against the spirit of the two-pot system.”
Reactions from Stakeholders
Trade Unions and Advocacy Groups
Labour unions have echoed COSATU’s concerns, calling for stringent measures to regulate fees. “The two-pot system should be a tool for empowerment, not exploitation,” said a representative from the South African Federation of Trade Unions (SAFTU).
Pension Funds
Some pension funds have defended their fee structures, citing administrative costs and system upgrades as reasons for the charges. However, critics argue that these justifications fail to account for the disproportionate fees levied by certain funds.
Policy Experts
Financial experts have weighed in, suggesting that the controversy highlights the need for greater transparency in the financial sector. “Consumers must have clear information about the fees they are paying and why,” said a financial analyst. “This will enable them to make informed decisions and hold service providers accountable.”
The Way Forward
As investigations continue, COSATU and other stakeholders are calling for:
• Clear regulations on fee structures to prevent exploitation.
• Enhanced oversight by the FSCA and other regulatory bodies.
• Increased transparency from pension funds regarding fee justifications.
“We hope these discussions will create a roadmap for a fair and transparent system that benefits all parties involved,” said Parks.

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